Frequently Asked Questions
Everything you need to know about your training gear and orders.
What is the standard shipping time for international orders?
International orders typically arrive within 7-14 business days, depending on your location and customs processing times.
Can I return a product if it doesn't fit my training space?
Yes, we offer a 30-day return policy for unused products in their original packaging. Please contact our support team to initiate a return.
Are the wooden hangboards sustainably sourced?
Absolutely. We pride ourselves on using FSC-certified North American hardwoods to ensure our products are both durable and environmentally responsible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I maintain my wooden training equipment?
To keep your gear in top shape, wipe it down with a dry cloth after use to remove excess chalk and oils. Avoid using liquids or harsh chemicals.
Do you provide mounting hardware with the hangboards?
Yes, all our hangboards include a set of high-quality wood screws. Please ensure you are mounting them to a secure, load-bearing surface.